Shipping policy
Shipping Policy
Last Updated: June 22, 2026
Thank you for shopping with Carrym.
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended.
If there is a significant delay in processing your order, we will contact you via email.
Shipping Times
Estimated delivery times vary based on your location.
United States
- Standard Shipping: 5–12 Business Days
International Orders
- Standard International Shipping: 7–20 Business Days
Delivery estimates are provided as guidelines and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 48 hours for tracking information to update after shipment.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, Carrym may offer free shipping promotions.
Any applicable shipping charges will be clearly displayed before completing your purchase.
Delays
While we work hard to ensure timely delivery, Carrym is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Severe weather
- Public holidays
- Incorrect shipping information provided by the customer
- Events outside of our reasonable control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted and the order has not yet shipped, please contact us immediately.
Once an order has been shipped, we cannot guarantee address changes.
Additional shipping fees may apply if a package must be reshipped.
Lost or Stolen Packages
If tracking indicates that your package was delivered but you have not received it, please:
- Verify your shipping address.
- Check with household members or neighbors.
- Contact the shipping carrier.
If you still cannot locate your package, please contact us and we will do our best to assist.
Carrym is not responsible for packages marked as delivered by the shipping carrier.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Photos of the damaged item
- Photos of the shipping packaging
Our team will review your claim and determine the appropriate resolution.
Customs, Duties & Taxes
International customers may be responsible for customs duties, import taxes, or other fees imposed by their local government.
These charges are not included in the purchase price and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us at:
Carrym
Train Smarter. Carry Less.